Vijay Sharma

Ameyo adds technical efficiency to debt collection processes of Shergroup

Shergroup India is the Indian wing of UK-based Shergroup Ltd. - sixth oldest law firm in the UK. With business operations ranging from business administration, legal processes, voice operations and IT & web solutions, the credit industry services company ... Read >

Ameyo enables increased contact rates for Symphony BPO Malaysia

Drishti's IP-based contact center suite - Ameyo IPCC enables advanced interaction management for one of the leading BPO's in Malaysia - Symphony. The outsourced call center had major business scaling plans in mind and was looking for a solution that would... Read >

Greenpeace chooses Ameyo as the solution powering their contact center

Greenpeace is an international NGO working towards the protection and conservation of the environment. The organization is funded entirely by contributions from individual supporters and foundation grants. For the same, they have a dedicated unit that est... Read >

Quick Heal Technologies chooses Ameyo IPCC as the solution powering their customer interaction ...

Quick Heal Technologies leverages Drishti's multi-award winning contact center solution - Ameyo IPCC to set up specialized customer interaction units across multiple locations in India. With Ameyo, the internet security products company planned to unify t... Read >

Ameyo powers critical international inbound processes for MindEye Inc BPO

Drishti-Soft Solutions becomes technology partners to MindEye Inc. The BPO was earlier operating on an open source product that was hardly reliable for their critical customer support processes. Ameyo IPCC gave them not just the reliability but a plethor... Read >

Drishti launches Interactive Broadcast 2.0

Drishti-Soft announces Interactive Broadcast 2.0. This is an innovative voice broadcasting module of their multi-award-winning IP-based contact center solution Ameyo. The module provides voice broadcast or voice message blasting campaigns wherein a pre-re... Read >

Ameyo IPCC enables hosted deployment in Japan for multiple call center sites in Philippines

PIMS is the call center of IPS - a leading Japanese conglomerate. With diversified business, PIMS call centers have telemarketing force for Japan, USA and Hong Kong. With three centers in Philippines, they also offers account management and customer suppo... Read >

Spectranet partners with Drishti-Soft to offer Hosted Contact Centers on the Cloud

Spectranet and Drishti-Soft are set to enter burgeoning hosted solutions market with Spectranet Cloud CC - an on-demand contact center solution powered by Drishti. Under this partnership, Drishti would be the technology partner to Spectranet for offering... Read >

Drishti makes advancements to Web Access for easier application collaboration

Drishti-Soft Solutions announced enhancements in the Web Access API of their award-winning Ameyo Contact Center Suite with addition of customer management capabilities. These new APIs would come handy in exposing customer management interfaces to any thir... Read >

Drishti's Ameyo IPCC penetrates deeper in SME Call Center market in South India

SIVISIS BPO Chennai, chooses Ameyo IPCC- Drishti's multi-award winning communications suite as the technology powering their processes. Ameyo's low total cost of ownership coupled with a highly advanced feature set makes it a cost-effective end-to-end sol... Read >

QDF, Philippines adopts Drishti's Ameyo Technology to manage Ofcom Regulations compliance

Drishti-Soft enables Quinn Data Facilities (QDF) Inc., Philippines to effectively comply with Ofcom regulation while maintain an aggressive call pacing ratio. The next-generation ITES Company opts for a smarter technology solution to manage a business lea... Read >

Drishti launches Ameyo Ensure for next generation insurance selling enterprises

Insurance is a whopping USD 41 billion industry in India. Over the past few decades, Insurance has become more of a commodity with selling processes growing more aggressive than ever. According to IRDA (Insurance Regulatory Development Authority), new bus... Read >

Drishti powers India's first mobile-based Infoline for farmers

Drishti-Soft becomes technology partner for a robust information system targeting rural India. More than 72.4% of Indian population lives in rural areas. Even with a literacy rate of as high as 65% in the rural areas and increased subscription of mobile s... Read >

Drishti’s Ameyo Communication Suite Integrates with SugarCRM

Drishti-Soft Solutions' award-winning Contact center software Ameyo integrates with SugarCRM. The communication suite includes default CRM that fulfilled the requirements of basic customer information and call back management functionality. However, compl... Read >

Ameyo helps reduce call center agent fatigue

Ameyo - the award-winning Contact Center Suite (CCS) from Drishti-Soft encompasses Agent Greetings features that helps reduce the monotony in agent pitch. In a call center, an agent usually takes approximately 200-300 call per day. The initial pitch for e... Read >